As a hiring manager, your goal is not only to find the RIGHT person but to use a streamlined recruiting process that will make the hiring and recruiting faster with a greater sense of accuracy. Today though large companies use artificial intelligence in the recruitment and recruiting, every hiring consultant still needs to know the […]
The internet has changed the way everyone stays in touch, share information and deal with problems. Many benefits are available for operating in the digital space, but if you are not careful hackers and trolls can destroy your online presence. It is, therefore, essential to learning the necessary skills to help you use technology appropriately. […]
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette to help you close a sale or address customer concerns. Outside the realm of texting, chatting and emails, many people still use the telephone as a primary source of communication. With the increased use of Whatsapp, telephone […]
The process of onboarding millennials is an investment, and you want to do it right. The goal is for new hires to know that their skills, knowledge and value to the company is essential. At the same time, managing expectations is critical and requires adequate knowledge hiring millennials. In this course, you will learn to […]
In the information age, personal branding defines who you are and sets you apart by what value you give to customers. Having a brand for your product or company helps people want to know the person behind the product/ service. Taking steps to good branding is necessary because if you don’t brand yourself, the public […]
For many people, it appears that a Contact Customer Center only relates to sales calls and telemarketing. A contact customer centre is more than a place of handling calls. It is where a customer gets support, access information and have the pleasing experience of interaction and engagement. It is, therefore, critical to have well-equipped employees […]
Want to be a sales coach? You will add value to any business to help increase sales, improve teamwork and create an impact in and outside the organisation. At the same time, incorrect coaching can be destructive. This course will help you discover the specifics of how to develop your coaching skills. Since coaching and […]
The internet has forever changed the way people shop and conduct business. The internet affords you to reach a broad audience through low-cost marketing tools. Growing your customer base or career requires a basic understanding of internet marketing. This course design will help you improve your skills and profession and stay current on tools to […]
